Returns & Exchanges
If you are not 100% satisfied with your purchase, you can return your item for a full refund or exchange within 30 days of delivery. Items must be in original packaging with all accessories included.
1
Initiate Return
Log in to your account and select 'Request Return' next to your order or contact our support team.
2
Pack the Device
Securely place the item in its original box with all cables, manuals, and components.
3
Print & Attach Label
Print the prepaid shipping label provided via email and affix it to the outside of your package.
4
Drop Off & Refund
Drop the package at any authorized carrier location. Your refund will be processed within 5 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing